Ben's Beer Blog

A place for all things beer.


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Revisiting Ontario’s Master Framework Agreement with The Beer Store

In 2015, in response to Ontarians’ frustrations about The Beer Store—a private corporation owned by three of the world’s largest brewing companies: Anheuser-Busch InBev SA/NV, Molson-Coors, and Sapporo—the Provincial Government and The Beer Store entered into a new agreement, dubbed the 2015 Master Framework Agreement.

Last week, I wrote a post about the fact that it seemed to me like The Beer Store might not be living up to its end of the bargain with respect to the 2015 Master Framework Agreement, specifically their obligations to improve their customer experience.

In light of the fact that the province is handing out money to craft brewers, the industry is booming, and we’ve added even more grocery stores to the list of places we can now buy beer, it once again occurred to me that my choice of subject matter last week was pretty consistent with criticism I’ve heard that I only focus on negative things. Continue reading