When is it OK to send a beer back?

This piece originally appeared in print and online for in the November 2018 edition of The Growler, Ontario’s Beer Guide.

I recently had occasion to visit a nearby outpost of a franchise steak restaurant.

It was one of those rare moments in our lives as parents when my wife and I realized that we were out, childless, hungry at the dinner hour and could actually sit down and enjoy a meal together.

This is, of course, what franchise steak restaurants are for. They are a known entity: You will have a large and decent piece of meat that you will pay a large and decent price for. You will have the same two appetizers you always order at their other locations. And you will enjoy timely and courteous service. Deep booths, dim lighting, these are all things you are familiar with.

I like an independently-owned, funky, and unique restaurant as much as the next casual food snob, but when you’ve got 90 minutes and no margin for error, give me the comforting sameness and uniform service standards of a reasonably solid franchise every time.

Of course, the one unknown at places like these is always the beer selection.
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